Return and Refund Policy

Eligibility for Returns
We want you to be completely satisfied with your purchase. You may return items within 14 days of receipt if they are unused, in their original packaging, and in the same condition as when you received them.

 Non-Returnable Items
Certain items are non-returnable, including but not limited to:

• Custom orders
• Sale items

Refund Process
To initiate a return, please contact us at Customersupport@alfadekor.pk or our support department +92 320 2066812. Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original payment method within 7-10 business days.

Return Shipping Costs
Customers are responsible for the return shipping costs, unless the item is defective or the wrong item was sent. In such cases, we will provide a prepaid return shipping label.

Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the desired item.